List Of FAQ For Water Damage Restoration

When faced with water damage in your home for the first time, navigating to find a restoration company, working with your insurance and knowing what to expect can be daunting. Here is a list of common questions we get that can be of help to you. If you need an expert to come out to offer advice and a free inspection and quote, call Signature Restoration today at 425-224-3412 and our experts will come out to offer immediate help and assistance.

What Is The First Thing To Do When I Have Water Damage?: The first thing to do when faced with water damage is to call a water damage restoration company. Then dry out as much of the water as possible using cloths and mops. Make sure all valuables and materials that you are able to salvage are removed from the water. If you have furniture, place some aluminum or blocks of wood between the legs of the tables and chairs to prevent them from getting damaged from the water. Turn on A/C and open the windows to dehumidify the room. If you called Signature Restoration, our experts will be out quickly to offer immediate help and assistance. We are available 24/7 for emergency services.
When Should I Call My Insurance Company?: Typically, when we come out we offer a free inspection and quote. From there, if you want to move forward with our company we will reach out to your insurance directly to handle all the repairs and details. After we reach out to your insurance company, they may contact you for further details and possibly to have an adjustor come out to inspect the damage and repairs that will be needed.
How Much Will The Water Damage Repairs Cost?: The cost varies depending on the scope of the water damage and how much of the house has been affected. After we come to inspect the damage and take all the necessary measurements and specs, we send that over to your insurance to get an estimate of the cost.
How Much Will The Insurance Cover?: That will vary depending on your insurance company. Overall, most insurance companies will cover all of the costs while the customer only covers the deducible. We work with your insurance company directly for the costs of all repairs and we never give our customers any unexpected fees.
How Does The Insurance Process Work?: Typically we will first come out to give a free inspection. From there if you move forward with our company we take all the measurements and specs and work directly with your insurance company to handle all the repairs. Then your insurance company will reach out to you to verify some details and possibly send out an adjustor to inspect the damage themselves. This process typically takes anywhere from 2-3 weeks. The insurance company will then approve the work to a certain amount and will issue a payment so that work can be completed.
Can I Choose A Different Contractor Then My Insurance Recommended?: Yes. Most insurance companies have a list of vendors they work with but you can absolutely choose a different contractor. Many contractors also vary with the amount of work they are able to accomplish so you should check with your insurance company regarding this. Most contractors will do the water damage mitigation but are unable to do the remodel and build back. If you work with Signature Restoration, we are here to help from the water damage to the remodel. We handle all the details and insure the job is completed to you satisfaction.